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From increasing customer acquisition rates to increasing sales, we focus on the total…

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From increasing customer acquisition rates to increasing sales, we focus on the total…

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From increasing customer acquisition rates to increasing sales, we focus on the total…

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Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.


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50

Transactions


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10

Countries


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150

Happy Clients

THE FIX PROCESS

1. Iterate Design

We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

2. Validate Develop

This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

3. Optimize Deliver

Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

LATEST UPDATE


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Overcoming Healthcare’s Challenges in Design Thinking

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Weighing Cybersecurity Risk Factors in Life & Healthcare

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How to Leverage Customer Analytics in the Retail Industry

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Family Helping Family in The Wake of Hurricanes Harvey

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We help strengthen our client's brands by improving how they work. We rethink the process and work together to streamline it, rebuild it, and deliver it back smarter than before.
Are you ready to obliterate the status quo? Gone are the days of the mundane desk job. Passion starts from within, and we’re all about crafting a great space for our colleagues.

Encuéntranos

N31-99 Jorge Juan
y Pasaje San Gabriel, D.M. Quito.
Ecuador

Atención de Lunes a Viernes
Desde 8h a 18h o Comunicarse con un experto 099 966 1003 – disponible 24/7

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